Terms of Service

Last updated: October 24, 2025

1. Agreement to Terms

By accessing or using UGCÈA's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our services.

2. Description of Services

UGCÈA provides user-generated content (UGC) and creator marketing services, connecting brands with content creators. Our services include:

  • Creator matchmaking and management
  • Content production and strategy
  • Campaign management and analytics
  • Quality assurance and brand compliance
  • Distribution and optimization services

3. User Accounts

To access certain features of our services, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

4. Intellectual Property Rights

The service and its original content, features, and functionality are and will remain the exclusive property of UGCÈA and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

Content created through our platform is subject to agreements between brands and creators. All parties retain their respective intellectual property rights as outlined in individual service agreements.

5. User Responsibilities

You agree not to:

  • Use our services for any illegal or unauthorized purpose
  • Violate any laws in your jurisdiction
  • Infringe upon the rights of others
  • Submit false or misleading information
  • Upload malicious code or engage in harmful activities
  • Interfere with or disrupt our services
  • Attempt to gain unauthorized access to our systems

6. Payment Terms

If you purchase services from us, you agree to:

  • Provide current, complete, and accurate purchase information
  • Promptly update account and payment information
  • Pay all charges at the prices in effect when incurred
  • Pay applicable taxes or fees

We reserve the right to refuse or cancel orders at our discretion. Refund policies are outlined in individual service agreements.

7. Content Guidelines

All content created through our platform must:

  • Comply with applicable advertising standards and regulations
  • Be truthful and not misleading
  • Include proper disclosures as required by law
  • Respect intellectual property rights
  • Adhere to platform-specific guidelines

8. Limitation of Liability

To the maximum extent permitted by law, UGCÈA shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your use or inability to use our services
  • Any unauthorized access to or use of our servers
  • Any interruption or cessation of transmission to or from our services
  • Any bugs, viruses, or other harmful code
  • Any errors or omissions in any content

9. Indemnification

You agree to indemnify, defend, and hold harmless UGCÈA and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of our services, or your violation of these Terms.

10. Termination

We may terminate or suspend your account and access to our services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use our services will immediately cease.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of the jurisdiction in which UGCÈA operates, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify or replace these Terms at any time. We will provide notice of any significant changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the new Terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us:

  • By email: info@ugcea.net
  • By visiting this page on our website: ugcea.com/contact